Shipping policy

Shipping


Due to an increase in order volume and the ongoing impacts of COVID-19, please note that it may take longer than usual for your order to arrive. We are working hard to fulfill orders as quickly as we are able, but as we take the necessary precautions to keep staff safe and healthy, there may be delays in preparing orders for shipment.​

We ship domestic U.S. and Puerto Rico orders via USPS or UPS.  Orders shipped via both carriers will typically arrive within 2 to 6 business days. We offer expedited shipping, for an additional charge, as well. We do ship internationally as well to Canada and Europe via USPS, FedEx or UPS.

Free Shipping: Not Soap, Radio offers free standard shipping for orders to the domestic U.S. and Puerto Rico that total $75 or more before taxes, and after any discounts or promotions have been applied. ​

We ship Monday through Friday, except on federal holidays. Orders will generally ship within 1-2 business days. Orders placed on will be processed the next business day. Orders placed on Friday after 12pm PST and Saturday or Sunday will be processed the next business day. Orders may take slightly longer to fulfill during busier periods.

 

***Once you’ve received an email that your order has shipped, refer to the tracking information for the most up-to-date information.***